Holey Moley House Rules
Nothing putt rules here.
Nothing putt rules here.
We pride ourselves as a COVID-safe business that operates in line with the current government-mandated restrictions, including vaccination policies in some states.
We ask our guests to comply with these rules and regulations to ensure that everyone will have a good time. Non-compliance may result in losing your booking and being asked to leave the premises.
Please note, if you wish to purchase alcohol or be in a licensed area of our venues you will need to have a valid form of ID. You will also need a valid ID to enter or be in our venues after certain time, check your venue here. If you are acting as a responsible adult you will also need to have your ID on you. If you are over 18 bring your ID along to make sure you aren’t disappointed. See below for the forms of identification that are accepted in each state.
We accept driver or rider licences and permits issued within Australia or any foreign country, Australian and International passports, NSW photo cards, International Drivers licence with Photo and birth date, proof of age cards and Keypass identity cards. Foreign types of ID need to be scannable documents for our Darlinghurst venue due to Kings Cross Liquor Licensing restrictions and patron scanners in place.
We accept driver or rider licences and permits issued within Australia, Australian and International passports, QLD photo cards, proof of age cards and Keypass identity cards. A foreign driver's licence may be accepted as evidence of age provided it has a photo and the licence holder's date of birth. If the licence is not written in English, the licence holder should present an international driver permit issued in the foreign country of origin (and including a photo of the licence holder and translation) with their foreign driver licence.
We accept driver or rider licences and permits issued within Australia, Australian and International passports, proof of age cards and Keypass identity cards.
We accept current driver or rider licences and permits issued within Australia, Australian and International passports, and WA proof of age cards.
We accept driver or rider licences and learner permits issued within Australia, Australian and International passports, proof of age cards and Keypass identity cards.
We welcome minors and under 18's in our venues before a certain time, this varies per venue so please see below:
Holey Moley Crown does not allow minors or under 18's in the venue after 8pm Sunday - Thursday, and 5pm Friday - Saturday. Unaccompanied minors are permitted entry to the venue prior to 3pm. Between 3pm and 8pm Sunday - Thursday or 5pm Friday - Saturday, under 18's MUST be accompanied by a responsible adult.
Holey Moley Melbourne CBD (Little Bourke Street) does not allow minors or under 18’s in the venue after 5pm Monday - Sunday. Due to our liquor licence requirements, minors attending the venue prior to these times MUST be accompanied by a responsible adult at all times.
Please note at Holey Moley Bayside and Eastland venues we do not allow minors or under 18's in our venues after 9pm Sunday - Thursday, and 8pm Friday - Saturday. While unaccompanied minors and under 18’s are permitted, we request that pre-teens and younger children are accompanied by a responsible adult.
Holey Moley Newtown and Darlinghurst does not allow minors or under 18’s in the venue after 5pm Monday - Sunday. Due to our liquor licence requirements, minors attending the venue prior to these times MUST be accompanied by a responsible adult at all times.
Please note at Holey Moley Chatswood, Bakehouse Quarter, Castle Towers, Charlestown and Wollongong venues we do not allow minors or under 18's in our venues after 9pm Sunday - Thursday, and 8pm Friday - Saturday. While unaccompanied minors and under 18’s are permitted, we request that pre-teens and younger children are accompanied by a responsible adult.
Holey Moley Fortitude Valley does not allow minors or under 18’s in the venue after 5pm Monday - Sunday. Due to our liquor licence requirements, minors attending the venue prior to these times MUST be accompanied by a responsible adult at all times.
Holey Moley Sunshine Coast does not allow minors or under 18’s in the venue after 9pm Monday - Sunday.
Holey Moley Wintergarden does not allow minors or under 18’s in the venue after 8pm Monday - Sunday.
Please note at Holey Moley Surfers Paradise venues we do not allow minors or under 18's in our venues after 9pm Sunday - Thursday, and 8pm Friday - Saturday.
While unaccompanied minors and under 18’s are permitted prior to the listed times at Holey Moley Sunshine Coast, Wintergarden and Surfers Paradise, we request that pre-teens and younger children are accompanied by a responsible adult.
Holey Moley Northbridge does not allow minors or under 18’s in the venue after 5pm Monday - Sunday. Due to our liquor licence requirements, minors attending the venue prior to these times MUST be accompanied by a responsible adult at all times.
Holey Moley Fremantle does not allow minors or under 18’s in the venue after 8pm Monday - Sunday. Due to our liquor licence requirements, all under 18s attending the venue prior to these times MUST be accompanied by their parent or legal guardian at all times.
Please note at Holey Moley Carousel and Karrinyup venues we do not allow minors or under 18's in our venues after 8pm 7 days a week. While unaccompanied minors and under 18’s are permitted at Holey Moley Karrinyup until 8pm, we request that pre-teens and younger children are accompanied by a responsible adult.
Please note at Holey Moley Adelaide venue we do not allow minors or under 18's in venue after 8pm Sunday - Thursday, and 5pm Friday - Saturday. While minors and under 18’s are permitted in the venue before stated times, they must be accompanied by a responsible adult at all times with accompanying adult required to present appropriate ID on entry.
A fair play policy applies to any promotion where an unlimited play component is offered. It makes sure all patrons get a fair attempt at the various activities and some people may be asked to move on to play another activity to ensure fairness. Further details about each offer can be found on promotional material in venue and from venue staff. Available for walk-in customers only.
The manager on duty reserves the right to allocate patrons to activities. All activities are not necessarily included in every promotion - please clarify with staff at time of purchase. Unlimited Play promotions are only valid on the day of purchase. All offers are subject to varying finish times - please clarify with staff at time of purchase
The Policy
A responsible adult is defined as a person who is over the age of 25 years and is:
They must also have a valid ID on their person for the duration of the visit.
Holey Moley Crown Melbourne is equipped with Crown Rewards Terminals. Points can be added to your Crown Rewards card for all purchases made in our venue at the time of purchase only, in line with Crown Rewards rules and conditions.
Pre-booked activities, including online bookings and functions, can be added to your Crown Rewards card, but this must be completed during your scheduled visit. Please make Holey Moley staff aware that you wish to complete a Crown Rewards transaction when you arrive at the venue.